Frequently Asked Questions
Everything you need to know about our luxury linens and homeware.
What is the quality of Wallace Cotton bed linen?
We pride ourselves on using high-quality natural fibers, including long-staple cotton, organic cotton, and pure linen, designed to provide comfort and durability for years to come.
How should I care for my cotton and linen products?
To maintain the longevity of your items, we recommend a gentle machine wash in cold or warm water with a mild detergent. Avoid bleach and tumble dry on a low setting or line dry in the shade.
What are your shipping rates and delivery times?
We offer standard shipping across the country with delivery typically taking 3-5 business days. Express shipping options are available at checkout for faster delivery.
What is your return policy?
If you are not completely satisfied with your purchase, you can return unwashed and unused items in their original packaging within 30 days for a full refund or exchange.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping costs and delivery timeframes are calculated at checkout based on your specific location.
Are your products ethically sourced?
Sustainability and ethics are at our core. We work closely with certified suppliers who adhere to fair labor practices and environmentally responsible manufacturing processes.